Reference · Service times
Australia’s NDIS service timeframes and June 2026 quarter performance
Australia’s National Disability Insurance Agency reported meeting its published 56-day plan approval timeframe in 96% of cases in the June 2026 quarter. The agency reported 32% for decisions on requested plan reassessments within the published 90-day period, and 86% for carrying out reassessments it had already agreed to within 28 days.
Sources checked
All bars use the same percentage scale. The searchable table includes the different day allowance attached to each service.
A day allowance and the percentage met describe different things
The agency publishes the timeframe for each action and a performance measure for the June quarter. A result of 96% within 56 days means the agency recorded most plan approvals inside its timeframe. The table does not show how many days an individual waited or the average for all approvals. Source 1
The access stage has more than one decision measure
The public service table gives 90 days for deciding who can use the NDIS and 14 days for an access decision after it has received further information. The June-quarter figures are 96% and 79% respectively. Use the measure for the stage that actually applies to the case. Source 1
A decision to reassess and the reassessment have separate clocks
The agency lists 90 days to decide whether to reassess after a request and 28 days to carry out a reassessment it has agreed to. Their reported results were 32% and 86%. That difference is about performance against distinct actions, with their own case groups. Source 1
An initial decision review can be followed by another action
The table lists 60 days to review a decision where required and 28 days to make changes according to the review. The agency reported 48% and 99% within those respective timeframes. Read the row labels before using the percentages to compare service stages. Source 1