Official Processing Times

Source data

Official Information Act request clocks in New Zealand

Sources checked

Receipt, transfer, decision and releaseOfficial Information Act request clocks in New Zealand
  1. 01
    Request received

    Count working days after the day of receipt. Source 3

  2. 02
    Possible transfer

    Transfer promptly when appropriate, usually no later than 10 working days. Source 1

  3. 03
    Decision communicated

    Act as soon as reasonably practicable, with a usual outside limit of 20 working days. Source 1

  4. 04
    Information released

    Release granted information without undue delay. Source 1

The decision clock has a working-day limit. Information release is a separate step.

Source 1 Source 2 Source 3

Official Information Act request clocks in New Zealand

The table covers central-government Official Information Act requests. These are statutory time limits and process requirements. Local-government requests have a separate Act.

5 records
Source
Initial countAfter day of receiptCount working days from the following daySource 3
TransferNo later than 10 working days ordinarilyPrompt transfer of the request where appropriateSource 1
DecisionNo later than 20 working days ordinarilyMake and communicate the decision as soon as reasonably practicableSource 2
Extension noticeWithin 20 working days after receipt dayNotice with duration, reasons and complaint rightSource 1
DisclosureWithout undue delayProvide the information after deciding to release itSource 1

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